One of the first nursery rhymes we learn is Old McDonald which has the catchy line E-I-E-I- O. In this posting we take EI and bring it into a leadership and business context with an approach that can help drive your organisation forward.
We know from research that 75% of leadership is learned and that learning starts from around the age of three. Learning leadership and understanding what has made you, you, is a key element of our LEAD™ programme.
The term Emotional Intelligence (EI) was first coined by Daniel Goleman in 1995 and used extensively in the turnaround of police forces by LEAD™ Masterclass speaker Pauline Clare CBE, who was the first female Chief Constable in the UK.
EI is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. This is a far cry from the macho leadership shown by some who say, “There is no place for emotion in business”. There is clearly a place as enlightened leaders tap into the minds and energies of their employees to achieve high performance.
EI has a wide array of competencies and skills that drive leadership performance:
1. Self-awareness – the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognise their impact on others while using gut feelings to guide decisions.
2. Self-regulation – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.
3. Social skill – managing relationships to move people in the desired direction
4. Empathy - considering other people's feelings especially when making decisions and
5. Motivation - being driven to achieve for the sake of achievement.
Goleman describes a set of emotional competencies. These are not innate talents, but rather learned capabilities that must be worked on and can be developed to achieve outstanding performance. Goleman suggests that individuals are born with a general emotional intelligence that determines their potential for learning emotional competencies.
In one of our LEAD™ and Leading MBA™️ Masterclasses, EI is brought alive with anecdotes and examples from our expert speaker, who also provides the tools to the delegates to make them more self-aware and provide a road map for their future development.
With World Kindness Day this Friday, understanding and showing empathy and compassion are key leadership traits. With so much long-term change, uncertainty and remote working taking place, this has never been more important than now.
To find out more about how we may be able to help you and the kind of leadership journey you can take with us, get in touch with Jo Draper here.